CUSTOMER SERVICES
Please be aware, SMECO is experiencing random payment processing errors, resulting in declined customer payments. SMECO is working to correct this issue. If your payment effort was declined for unexplained reasons, please accept our apology for the inconvenience. Please contact our Call Center, 1-888-440-3311, and a customer service representative will assist you in identifying alternate payment avenues.
You can pay your bills automatically each month if you use your checking account, or you can go online each month and pay with your credit card (Visa or MasterCard).
If you're moving into the area, or moving to another home in SMECO’s service area, you can sign up or switch your electric service using our online form. If you are building a new home, call 1-888-440-3311.
Moving out of our service area? Use this form to schedule disconnection of your electric service.
Submit your application online and our applicant tracking system will match your skills with SMECO’s requirements, so you can be considered for positions as they come open.